Talk To A Person

No ticket queue, no chatbot. One inbox, read by the people who pack the orders.
Send Us A Message

Pick The One That Fits

We answer faster when your first email already has what we need to answer it.

Which Size Do I Need?

Tell us the machine and we will tell you the size. This is the most common email we get, and it takes one reply.

Send us: Brand, model, and the year if you know it. A photo of the old hose beside a ruler helps too.
Best for: Pre-purchase sizing, engine swaps, anything where you are not sure what fits.

Where Is My Order?

Every order ships from our US warehouse, usually within 3–5 business days. Tracking goes to the email you used at checkout.

Send us: Your order number, and the email you ordered with.
Best for: Tracking not arriving, address changes before shipping, delivery problems.

I Need To Return Something

30 days, unused and uncut, sent back from a US address. No restocking fee.

Send us: Your order number, which item, and the reason.
Best for: Wrong size, damaged in transit, changed your mind.

Email replies within 1 business day. That is a promise we keep, so we write it down.
Weekend emails get answered Monday. If you have not heard back in a business day, send it again
— something went wrong on our end, not yours.

Send Us A Message

One inbox, read by the people who pack the orders. We answer within 1 business day.