Thank you — we’ve got it.
A real person reads every message.
What happens next
- We read it. The same small team that picks and packs the orders reads the inbox, Monday to Friday.
- Asked for a size? Give us the machine — make, model, year and engine — and we send back the inside diameter and the kit that fits it.
- Fitment question? We may ask one thing back, usually the inside diameter of the old line. One reply and we are done.
If you just placed an order
Nothing else is needed from you. The next thing you hear from us is the tracking email.
- Dispatch: leaves our US warehouse within 3–5 business days.
- Tracking: sent as soon as the carrier scans the parcel — Order Tracking explains each status.
- Changed your mind? Returns & Refunds has the window and the steps.
Worth checking now: the email address you gave us. A typo there means the tracking number never reaches you. Wrong one? Send the correct address to support@shineyooauto.com.
While you wait
These three answer most questions on their own:
Find parts by machineThe hose and kits that fit your machineCross-reference a numberMatch the number off the old lineGuidesMeasure, replace, and no-start fixes
Fuel line and silicone hose for small engines, organised by inside diameter. Need a person? Contact us.